Not resolved

My 16-year-old Four Seasons Sunroom has a glass pane that shattered spontaneously.It also needs new window crank handles because the existing handles no longer close the windows.

Worse yet, the sunroom leaks at the interfaces with the walls, causing structural damage both to the walls and to the floors. Despite numerous phone calls, emails, two visits to the Orlando showroom, and repeated assurances by a parade of employees that my problems will be resolved, I have not been able to get service or even parts to install myself.

I have been asking for service and/or parts since 2/2005.

I do not recommend this product.

Had an Experience with Four Seasons Sunrooms?

Write a review


Terms of Service
Post Comment
New York City, New York, United States #639260

Hi, We also had a sunroom installed in about 2000/2001 from Four Seasons.It cost over 50K to install.

We have 4 crank out windows, and only 1 window still works. It's like this company disappeared! We live in Manhattan and it's so hard to find anyone to come to do work. I don't understand.

But I do have one contact. His name is John and his # is 914-447-0098 He's in Elmsford NY,. But I think someones else came and repaired the leak once from another Four Seasons. His name is Bob Guerin 212-304-1421.

Again, Like pulling teeth! And now I'm going to try to get new cranks for the *** windows. And to the guy/gal that replied to your post.

Duh, he had the Four Seasons Room for 16 years ***!Anyone with a brain could understand!


16 years? please clarify, do you mean that you have a new product inside a room that is 16 years old, or have you had the product for 16 years?

if you have had it for 16 years, what is the warranty they offer? and are you saying that after 16 years the glass pane shattered spontaneously?

You May Also Like

Shea Homes - Failure to follow basic builder guidelines. Shea Homes "I purchased a new home from Shea, paying above market rates for upgrades. After the 10 year home warranty period we discovered wood rot in the deck, which we paid..." Read more Premier Pools And Spas - WARNING. Be careful to use the services of this company! Premier Pools And Spas "I was offered a price of $38,800 for my pool construction. Here are the problems I had during my yearlong nightmare: - Deadlines were missed - They started building, then..." Read more Lgi Homes - Must read - dont reccommend an LGI home to anyone! Lgi Homes "We have foundation problems inside and out. Electrical problems. Plumbing problems. Leaks. Had to replace AC unit b/c they put one 1 ton too small for our size home which..." Read more Pulte Homes - Think twice before buying a Pulte Home at Fireside Norterra Pulte Homes "I closed on a new construction Pulte home in Phoenix on August 2. On September 8 after morning rain, I discovered an area of 13'out from the patio is..." Read more Lazada Philippines - Paying without the item Lazada Philippines "Yesterday I got my order its Piedras earring two in 1 upon delivery the amount I was paid off in the receipt is with the amount of the other item..." Read more Precision Tune - They lied and put my life in danger. Precision Tune "On Thursday, September 14, 2017 .. I went to the precision tune in Wilson, NC for a routine oil change, tire rotation, and tire pressure check. I live 45 minutes..." Read more Ericdress -  Color Blind Ericdress "I ordered a formal burgundy dress that they had on their website. I ordered it the end of August but they did ship it in time for my event but..." Read more Safe Step Tub - Never so dissapointed! Safe Step Tub "I was told by the Manager/Supervisor of *Safe Step Walk in Tubs Canada* that if I said anything about this that I would be charged with can the truth..." Read more