Four Seasons Sunrooms - Windows clouded up. Failure to honor lifetime guarantee. MISLEADING guarantee.
Purchased a 4 seasons greenhouse and within 2 years the windows started getting cloudy. The Holbrook headquarters referred me to the installer who referred me back to Holbrook.
After 7 years they advised me it would be 18,000 to replace the lifetime guaranteed windows because it is pro rated. STAY AWAY. The company does not stand behind the product. We also had Mario come for an evaluation.
He looked at the windows and said these were not from 4 seasons. Mario said this would never happen to a 4 Seasons window.
I then showed him the white stamp in the corner of each window of the green house. He had his Sales manager call me with an $18,000 proposal which represents the pro rated lifetime guarantee.
Location: Old Westbury, New York