Four Seasons Sunrooms Reviews

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Fraudulent warranties and guarantees

they did not honor their commitment to replace any window seals that and are asking for labor charges amounting to more than purchasing new windows from another companybbuyer bewareb

User's recommendation: buyer beware.

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ID
#2162871 Review #2162871 is a subjective opinion of poster.
Location
Hampton Bays, New York

Not reliable dont honor their guarantees

when we contracted for entire home replacement of windows we were offered a lifetime warrantee and guarantee if seal broke replaced at no cost now that happened within 10 years and they wont do anything in fact they will charge a hefty fee for labor As the saying goes "Buyer Beware" We got screwed hope no one else does.

User's recommendation: buyer beware dont use this company at all costs they are phonies.

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ID
#2162851 Review #2162851 is a subjective opinion of poster.
Location
Hampton Bays, New York

Very poor quality and nothing but problems

I have two sunrooms both of which didn't last more than a couple of years before we had significant problems. The rooms leak, the roofs reflect and focus the sunlight causing vinyl to warp and melt, wood siding cracks and deteriorates. Its like have a LASER beam on your house. The contractor I used ( no longer in business, gee I wonder why) couldn't fix the problems and gave up. The parent company could care less about you. If there is a class action on this company, count me in. I am John Carter, zcentinc@***.com

User's recommendation: Don't bother run away.

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ID
#1927408 Review #1927408 is a subjective opinion of poster.
Location
Bow, New Hampshire
New Reviewer

Nothing but problems

I bought two sunrooms. The contractors were rude and did a very poor job. The Roofs leak, the windows and doors jam. The french doors on one of my sun rooms leak whenever it rains. Th parent company is totally useless. They want to send out contractors that overcharge for everything.

User's recommendation: Avoid this company and save your money.

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ID
#1838352 Review #1838352 is a subjective opinion of poster.
Pros
  • Are beautiful when first installed
Cons
  • Fall apart quickly
Loss
$64000
Preferred solution
Let the company propose a solution
New Reviewer
Four Seasons Sunrooms - 13 weeks and no LifeRoom yet
Four Seasons Sunrooms - 13 weeks and no LifeRoom yet
Four Seasons Sunrooms - 13 weeks and no LifeRoom yet
Four Seasons Sunrooms - 13 weeks and no LifeRoom yet
Four Seasons Sunrooms - 13 weeks and no LifeRoom yet
It has been 13 weeks since we ordered our LifeRoom and we still do not have all the materials. We were told a ship date and only a few parts ship. The framing shipped, but no screens. The screens shipped, but no housing for them to go into. The contractor cannot do any...
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ID
#1581212 Review #1581212 is a subjective opinion of poster.
Location
Houston, Texas
Service
Four Seasons Sunrooms Shipping Service
Reason of review
Problem with delivery
Loss
$16
Preferred solution
Deliver product or service ordered
New Reviewer

4 Season disaster

Sunroom in cold climate- glass sits on exterior metal framing - ices up badly - multiple repairs of window fascia and knee walls, roof leakes with heavy snows- ice damns at edge, UV protection non existent All in all a horrible product - one of worst remodel decisions I ever made!
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ID
#1467461 Review #1467461 is a subjective opinion of poster.
Product
Four Seasons Sunrooms Sunroom
New Reviewer
We decided to have a Four Seasons sunroom installed and were very excited. Unfortunately due to local bylaws , we were unable to get a permit. My husband called and explained the situation to Four Seasons, expecting to have some portion of the deposit returned. They...
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ID
#1096034 Review #1096034 is a subjective opinion of poster.
Service
Four Seasons Sunrooms Customer Care
Reason of review
Poor customer service
Four seasons sunrooms in houston is non responsive to customers. My screen room is leaking and have some other construction problems that ive contacted them about on many times. Since May they have not responded. There prices are double that of othets, but i went with...
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ID
#689511 Review #689511 is a subjective opinion of poster.
Location
Friendswood, Texas
Reason of review
Bad quality
New Reviewer
They finished the project after I threatened a lawsuit. Did an excellent job! Went above and beyond to make sure I was satisfied, the contractor was great and an expert. He was very customer friendly. Apparently this company has a problem with the sales person...
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ID
#659239 Review #659239 is a subjective opinion of poster.
Location
Helotes, Texas
Pros
  • Great quality and workmanship
Cons
  • Project time
  • Customer service
Reason of review
Good quality
New Reviewer
No customer service after the fact! Have a broken window and cannot even get them to reply! And know that broken windows in past have cost $200 each to replace. This one is on the ceiling and can't even get them to replace. NOT HAPPY!!
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1 comment
#1007881

Update: finally got their subcontractor to come out to look at the broken window and he quoted me a price of $2000+!!! He said he would check with Four Seasons to see if he could get the price down but after a month, have not heard from him and when I called, I was left on hold for about 30 minutes.

ID
#646712 Review #646712 is a subjective opinion of poster.
Location
Clermont, Florida
Reason of review
Poor customer service
New Reviewer

Abandon job, took half payment, cut roof. water damages everywhere for 6 months.. never start job for 5 months, then abandon job

Ken Biddle of Four season sunrooms FLORIDA, contracted my job, with professionalism and promises.. in March 2014, took half payment, constant excuses to start job, back and forth , until May 2014 someone came to cut my roof off, then rain and rain and damages and damages, and more excuses, to come cover my roof .. and to continue job, no one showed up.. and in JULY 2014, job abandon and KEN too everyones money and ran.. left me stranded.. THEY are crooks and doesnt not complete or did anything they claim they would do.. I am in the process of filing claims with the dept of professional regulations , better business bureau and a lay suit.
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2 comments
#906011

We are a Four Seasons dealer in SC and have had nothing but positive interactions with Ken Biddle, and with Four Seasons as a whole. We would recommend Four Seasons to anyone.

#903788

This guy is now a regional manager for Four Seasons Sunrooms. Go figure!

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ID
#557273 Review #557273 is a subjective opinion of poster.
Location
Saint Petersburg, Florida
Cons
  • Very fustrating and deceitful
Reason of review
NEVER FINISH JOB, TOOK MONEY
Loss
$27000
Preferred solution
Full refund

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