filters
State:
Show
City:
Show
Product:
Show
2.2
Details
Four Seasons Sunrooms - 13 weeks and no LifeRoom yet
Four Seasons Sunrooms - 13 weeks and no LifeRoom yet
Four Seasons Sunrooms - 13 weeks and no LifeRoom yet
Four Seasons Sunrooms - 13 weeks and no LifeRoom yet
Four Seasons Sunrooms - 13 weeks and no LifeRoom yet
It has been 13 weeks since we ordered our LifeRoom and we still do not have all the materials. We were told a ship date and only a few parts ship. The framing shipped, but no screens. The screens shipped, but no housing for them to go into. The contractor cannot do any...
View full review
Review
#1581212 Review #1581212 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$16
Preferred solution
Deliver product or service ordered
1.0
Details
It has 9 long years of heart ache, emails, letters, photographs, conversations, etc. regarding repair, replacement or refund of the “wrong and defected product/solarium installed at my home. Leaks, Leask and more leaks. The rubber seals between each piece of glass in...
View full review
1 comment
GratefulCapybara101
#1747136

I have a Four Seasons Solarium. It was built about a year before I purchased the home.

It has always leaked from the ceiling windows.. When the supplier (franchise) did respond once, it looks like they shot some caulk around one of the thermal seal windows. It did not work. I travel a lot and never pursued this as actively as perhaps I should have.

Fast forward about 20 years to today. All the windows in the ceiling have failed and three of the casement windows have rotted out. I'm having the entire structure torn down but keeping the brick base on brick floor. I'm then having a glorified porch ("three seasons room") built on top of the structure by a local contractor.

It will be screened in with what are essentially storm window that can be raised to keep out the elements. There's no drainage on the floor so I have to keep the elements out. The roof will be shingled with the same pitch of the roof. Cost is around $15k which includes demo.

The key part is that all the components that will be used will be standard items that I can find at Home Depot in case replacements are needed. No heat - I'm convinced that the baseboard heating in the winter with cycling off and on helped cause the leakage of the ceilings windows and their failing. My take away is that if you want a year-round room have a real addition built on your home. IMHO, forget about any pre-engineered kit.

BTW a few years ago I considered having Four Seasons come out and estimate what it would take to replace it. The local franchise wanted to charge me for a service call. I decided to wait a couple of years and the take the action I mentioned above. My house backs up to woods so for the most part our subdivision neighbors were spared having to look at it.

Fortunately I have understanding neighbors on either side of me. Good luck - hope this helps.

Review
#1628617 Review #1628617 is a subjective opinion of poster.
Reason of review
Damaged or defective
Preferred solution
Repair, replace refund
1.0
Details
Four Seasons Sunrooms - Beware. No Warranties.
Four Seasons Sunrooms - Beware. No Warranties.
Four Seasons Sunrooms - Beware. No Warranties.
I bought a Four Seasons Sunroom Conservatory in 2008 that started growing mushrooms out of the decking at only 5 years old. I have written proof that I contacted them and their response was to get an herbacide. Can you believe it? Mushrooms mean moisture. I have...
View full review
Review
#1586069 Review #1586069 is a subjective opinion of poster.
Pros
  • Beautiful room
Cons
  • Rots
  • No warranty
  • Lies lies lies
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
Tags
  • Dont Trust Four Seasons They Lie
  • No Warranty

Four Seasons Sunrooms in Manassas, Virginia - Change of mind

The rooms look so beautiful in their brochure and online. After reading the reviews....I don't think I will be doing this..hooray!!!! for reviews I have learned my lesson by reading reviews of the company I may do business with. Like
View full review
Review
#1507544 Review #1507544 is a subjective opinion of poster.
Reason of review
because your reviews are terrible
Loss
$25000
Preferred solution
thank God for reviews

Four Seasons Sunrooms in Toronto, North York, Ontario - LEAK IN SUNROOM UNDER WARRANTY

i have been trying for 1 year to solve a leak in one corner of my sunroom through the local contact while still under warranty. . the dealer i bought from has closed up. some attempts to resolve were approved by NY office but the leak is still there. i require further approval to someone to have this fixed as it is not as simple as first thought. i left a message a week ago with Consumer Affairs and no return call has been received.
View full review
Review
#1656423 Review #1656423 is a subjective opinion of poster.
Reason of review
Warranty issue
Preferred solution
require further repairs and approval by NY office to local repair dealer
Tags
  • Was A Good Company
  • But Require Ny Office To Assist

Four Seasons Sunrooms in Mikado, Michigan - I bought a four seasons curved glass sun room and cannot get replacement parts for the doors, screens, and screen doors.

The warranty and service does not exist.
View full review
Review
#1485912 Review #1485912 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Four Seasons Sunrooms - Terrible customer service and no parts offered even though I asked to pay for them

Sunroom leaks like a sieve and four seasons wants nothing to do with it even though I offered to pay Never return calls No parts They suck
View full review
Review
#1517652 Review #1517652 is a subjective opinion of poster.
Reason of review
Damaged or defective

Four Seasons Sunrooms - 4 Season disaster

1.5
Details
Sunroom in cold climate- glass sits on exterior metal framing - ices up badly - multiple repairs of window fascia and knee walls, roof leakes with heavy snows- ice damns at edge, UV protection non existent All in all a horrible product - one of worst remodel decisions I ever made!
View full review
Review
#1467461 Review #1467461 is a subjective opinion of poster.
1.0
Details
38000 deposit 1.5 year ago and now in court. BEFORE U SIGN THAT CONTRACT read it read it well and have an attorney read it —you have no rights as the arbitration clause put the burden on you to pay for fees and stop u from suing them, and if you read carefully they...
View full review
1 comment
Anonymous
#1600260

Four Seasons Factory Direct / Sunrooms & Windows allow dealers to use their logo and name to sell jobs to later say their not responsible for their dealers. Check out KY3 on your side investigation Springfield Mo.

Google KY3.com Ashley Reynolds on your side / Sunroom company. The Mo. AG is investigating on multiple complaints.

Four Seasons and their dealer have active law suits pending in Springfield Mo. at present time.

Review
#1367816 Review #1367816 is a subjective opinion of poster.
Cons
  • Lies lies lies

Contact Four Seasons Sunrooms Customer Service

Mailing Address:
Seasons Solar Products LLC
5005 Veterans Memorial Highway
Holbrook, NY 11741
USA
Phone:
(631) 563-4000
All Four Seasons Sunrooms Contacts
2.5
Details
The quality of the materials and the design of my screen room are excellent. But most everything else is pretty dismal. To start this product should never be sold w/o a couple of days of consulting/installation help at the beginning. Turns out the manual says this is,...
View full review
Review
#1347755 Review #1347755 is a subjective opinion of poster.
Cons
  • Installation manuals and help aids
Reason of review
Installation manual and process
Loss
$1200
Preferred solution
Let the company propose a solution