Latest review first
38000 deposit 1.5 year ago and now in court. BEFORE U SIGN THAT CONTRACT read it read it well and have an attorney read it —you have no rights as the arbitration clause put the burden on you to pay for fees and stop u from suing them, and if you read carefully they...Read more
Company wrote 0 private or public responses to the review from Sep 27.
Four Seasons Sunrooms - Poor Service before they got started
Four Seasons set an in home consulting appointment with a local contractor. After waiting for 20 minutes and no one showed I contacted the contractor listed in the email and they stated they never received any information regarding the appointment . They couldn’t even schedule the appointment right, I could only imagine what would happen if they were awarded a contract to build a sunroom in the home.
Company wrote 0 private or public responses to the review from Sep 07.
The quality of the materials and the design of my screen room are excellent. But most everything else is pretty dismal. To start this product should never be sold w/o a couple of days of consulting/installation help at the beginning. Turns out the manual says this is,...Read more
Company wrote 0 private or public responses to the review from Sep 05.
I didn't like
- Installation manuals and help aids
Our sun room side window shattered after only 1 year for no reason. Tried calling four seasons and got no responses after several calls. They do NOT return calls. Poorest Customer service I have ever encountered with any company. Sorry I bought their product. Even the...Read more
Company wrote 0 private or public responses to the review from Jul 25.
I didn't like
- No response to our problem
My fiancé contacted and made an appointment at Sams club to bid a job, she was called 2 days later asked a bunch of questions about if she was on the loan of the house and wouldn't come out unless she was. I called back that day, and said she was on the deed and that...Read more
Company wrote 0 private or public responses to the review from Jul 20.
15 years after install. It turns out all walls failed with glass. Wood framing bad rot. it seems that u don't want to help. The pitch of room is got all water running into walls. your dealer in new berlin i told him my problem it seems i called during you convention he...Read more
Company wrote 0 private or public responses to the review from Jun 19.
I the customer signed a contract through my local builder to install a Four Seasons sun room July 2017. Four Seasons New York requested a second set of drawings November 2017. Four Seasons New York finally delivered the fabricated pieces in order to install the sun...Read more
Company wrote 0 private or public responses to the review from Apr 24.
I refinanced my home which initially cost $89,000 to have a $60,000 sun room built. I was guaranteed by the salesman this soft roof never leaked. Well it does. And, I have called three times to have them come out, to no avail. They think they can just ignore you and...Read more
Company wrote 0 private or public responses to the review from Apr 02.
- Style of solar room
I didn't like
- Project time
- Fact that they never really tried to fix the room
- Customer service
Excellent company with a beautiful showroom in the Corporate Office located in Holbrook, New York. High quality products too. Would definitely recommend Four Seasons Sunrooms and Windows. I am NOT a pissed consumer, but wanted to let other consumers know that Four...Read more
Company wrote 0 private or public responses to the review from Mar 06.
TODAY I SPOKE TO A PERSON NAMED JANET . ON THE PHONE SHE HELPED ME OUT PERFECTLY HER NAME WAS JANET SHE WAS KNOWLEDGEABLE HELPFUL CARING AND ANSWERED ALL AND EVERY QUESTION. IT IS PEOPLE LIKE JANET THAT ARE GOING TO MAKE ME REFER 4 SEASONS. GREAT JOB AND SHE SHOULD BE...Read more
Company wrote 0 public responses to the review from Feb 22.
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