Four Seasons Sunrooms Reviews and Complaints
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Most Helpful
It has been 13 weeks since we ordered our LifeRoom and we still do not have all the materials. We were told a ship date and only a few parts ship. The framing shipped, but no screens. The screens shipped, but no housing for them to go into. The contractor cannot do any...
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Review
Reason of review
Problem with delivery
Loss
$16
Preferred solution
Deliver product or service ordered
Very disappointed with the work and finished product. The job should have been completed in 3-4 days tops. Ended up taking 6 weeks. The job Called several times about when someone would come and finish and would be told someone would be out and then no one shows and no...
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Review
Reason of review
Poor customer service
Four Seasons Sunrooms in Toronto, North York, Ontario - LEAK IN SUNROOM UNDER WARRANTY
i have been trying for 1 year to solve a leak in one corner of my sunroom through the local contact while still under warranty. . the dealer i bought from has closed up. some attempts to resolve were approved by NY office but the leak is still there. i require further approval to someone to have this fixed as it is not as simple as first thought. i left a message a week ago with Consumer Affairs and no return call has been received.
Review
Product
Reason of review
Warranty issue
Preferred solution
require further repairs and approval by NY office to local repair dealer
Tags
It has 9 long years of heart ache, emails, letters, photographs, conversations, etc. regarding repair, replacement or refund of the “wrong and defected product/solarium installed at my home. Leaks, Leask and more leaks. The rubber seals between each piece of glass in...
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Review
Reason of review
Damaged or defective
Preferred solution
Repair, replace refund
I bought a Four Seasons Sunroom Conservatory in 2008 that started growing mushrooms out of the decking at only 5 years old. I have written proof that I contacted them and their response was to get an herbacide. Can you believe it? Mushrooms mean moisture. I have...
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Review
Product
Pros
- Beautiful room
Cons
- Rots
- No warranty
- Lies lies lies
Reason of review
Warranty issue
Preferred solution
Let the company propose a solution
Tags
Four Seasons Sunrooms - Terrible customer service and no parts offered even though I asked to pay for them
Sunroom leaks like a sieve and four seasons wants nothing to do with it even though I offered to pay Never return calls No parts They suck
Review
Product
Reason of review
Damaged or defective
Four Seasons Sunrooms in Manassas, Virginia - Change of mind
The rooms look so beautiful in their brochure and online. After reading the reviews....I don't think I will be doing this..hooray!!!! for reviews I have learned my lesson by reading reviews of the company I may do business with. 
Review
Reason of review
because your reviews are terrible
Loss
$25000
Preferred solution
thank God for reviews
Four Seasons Sunrooms in Mikado, Michigan - I bought a four seasons curved glass sun room and cannot get replacement parts for the doors, screens, and screen doors.
The warranty and service does not exist.
Review
Product
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
Four Seasons Sunrooms - 4 Season disaster
Sunroom in cold climate- glass sits on exterior metal framing - ices up badly - multiple repairs of window fascia and knee walls, roof leakes with heavy snows- ice damns at edge, UV protection non existent All in all a horrible product - one of worst remodel decisions I ever made!
Review
Product
Four Seasons Sunrooms in Springfield, Missouri - Crooks
Their dealer stole our money and didn't complete the job. Four Seasons Sunrooms allows their dealers to use their name to sell jobs and when they go broke Four Seasons says "Not their Problem".
Review
38000 deposit 1.5 year ago and now in court. BEFORE U SIGN THAT CONTRACT read it read it well and have an attorney read it —you have no rights as the arbitration clause put the burden on you to pay for fees and stop u from suing them, and if you read carefully they...
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1 comment
Four Seasons Factory Direct / Sunrooms & Windows allow dealers to use their logo and name to sell jobs to later say their not responsible for their dealers. Check out KY3 on your side investigation Springfield Mo.
Google KY3.com Ashley Reynolds on your side / Sunroom company. The Mo. AG is investigating on multiple complaints.
Four Seasons and their dealer have active law suits pending in Springfield Mo. at present time.
Review
Cons
- Lies lies lies
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I have a Four Seasons Solarium. It was built about a year before I purchased the home.
It has always leaked from the ceiling windows.. When the supplier (franchise) did respond once, it looks like they shot some caulk around one of the thermal seal windows. It did not work. I travel a lot and never pursued this as actively as perhaps I should have.
Fast forward about 20 years to today. All the windows in the ceiling have failed and three of the casement windows have rotted out. I'm having the entire structure torn down but keeping the brick base on brick floor. I'm then having a glorified porch ("three seasons room") built on top of the structure by a local contractor.
It will be screened in with what are essentially storm window that can be raised to keep out the elements. There's no drainage on the floor so I have to keep the elements out. The roof will be shingled with the same pitch of the roof. Cost is around $15k which includes demo.
The key part is that all the components that will be used will be standard items that I can find at Home Depot in case replacements are needed. No heat - I'm convinced that the baseboard heating in the winter with cycling off and on helped cause the leakage of the ceilings windows and their failing. My take away is that if you want a year-round room have a real addition built on your home. IMHO, forget about any pre-engineered kit.
BTW a few years ago I considered having Four Seasons come out and estimate what it would take to replace it. The local franchise wanted to charge me for a service call. I decided to wait a couple of years and the take the action I mentioned above. My house backs up to woods so for the most part our subdivision neighbors were spared having to look at it.
Fortunately I have understanding neighbors on either side of me. Good luck - hope this helps.