Four Seasons set an in home consulting appointment with a local contractor. After waiting for 20 minutes and no one showed I contacted the contractor listed in the email and they stated they never received any information regarding the appointment . They couldn’t even...
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The quality of the materials and the design of my screen room are excellent. But most everything else is pretty dismal. To start this product should never be sold w/o a couple of days of consulting/installation help at the beginning. Turns out the manual says this is,...
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I didn't like
- Installation manuals and help aids
Our sun room side window shattered after only 1 year for no reason. Tried calling four seasons and got no responses after several calls. They do NOT return calls. Poorest Customer service I have ever encountered with any company. Sorry I bought their product. Even the...
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I didn't like
- No response to our problem
My fiancé contacted and made an appointment at Sams club to bid a job, she was called 2 days later asked a bunch of questions about if she was on the loan of the house and wouldn't come out unless she was. I called back that day, and said she was on the deed and that...
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15 years after install. It turns out all walls failed with glass. Wood framing bad rot. it seems that u don't want to help. The pitch of room is got all water running into walls. your dealer in new berlin i told him my problem it seems i called during you convention he...
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I the customer signed a contract through my local builder to install a Four Seasons sun room July 2017. Four Seasons New York requested a second set of drawings November 2017. Four Seasons New York finally delivered the fabricated pieces in order to install the sun...
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I didn't like
- Time is takes to deliver four seasons sun room material
I refinanced my home which initially cost $89,000 to have a $60,000 sun room built. I was guaranteed by the salesman this soft roof never leaked. Well it does. And, I have called three times to have them come out, to no avail. They think they can just ignore you and...
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Product
I liked
- Style of solar room
I didn't like
- Customer service
- Fact that they never really tried to fix the room
- Project time
Excellent company with a beautiful showroom in the Corporate Office located in Holbrook, New York. High quality products too. Would definitely recommend Four Seasons Sunrooms and Windows. I am NOT a pissed consumer, but wanted to let other consumers know that Four...
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TODAY I SPOKE TO A PERSON NAMED JANET . ON THE PHONE SHE HELPED ME OUT PERFECTLY HER NAME WAS JANET SHE WAS KNOWLEDGEABLE HELPFUL CARING AND ANSWERED ALL AND EVERY QUESTION. IT IS PEOPLE LIKE JANET THAT ARE GOING TO MAKE ME REFER 4 SEASONS. GREAT JOB AND SHE SHOULD BE...
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Similar to Four Seasons Sunrooms
NEED TO HAVE ROOF FIXED FROM LEAKING.MADE APPT. FOR TIME,NEVER SHOWED AND NO CALL BACK.THEY ARE AVOIDING ANSWERING PHONE.VERY BAD CUSTOMER RELATION,NOT GOOD FOR YOUR COMPANY'S FUTURE.LUCKLY WE DO NOT HAVE ALOT OF RAIN YET,NEED TO HAVE IT FIXED BEFORE THE RAINING...
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I didn't like
- Fact that they never really tried to fix the room
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looks like a corporate ad for Four Seasons. needs to be removed
Clearly this reviewer has some type of affiliation with the company, bc the review reads like an ad. If they don't, the fact remains they aren't a consumer here either.