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Glass Roof Review

1.0
Details
Went to the Middleton,ma location. My glass roof has never stopped leaking since it's been installed. The guys "fixing" it have no clue what they're doing and ask my husband how to fix it. What a nightmare. And it's nice for spring and fall. Winter and summer it's uncomfortable. I get frost inside all winter
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Review
#592594 Review #592594 is a subjective opinion of poster.
Reason of review
Bad quality
A mishap occurred with our sunroom when the flashing was not installed properly due to the individual carpenter's lack of knowledge. "New England Sunrooms repaired our sunroom in a courteous, prompt and professional manner. It has been over 9 months and everything is...
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1 comment
Anonymous
#807514

Just wait! It's only a matter of time!

Review
#421618 Review #421618 is a subjective opinion of poster.

Update by user Jun 20, 2013

"New England Sunrooms repaired our sunroom in a courteous, prompt and professional manner. It has been over 9 months and everything is great. We are very satisfied and love our sunroom!"

Original review posted by user Aug 03, 2012

New England Four Seasons Sunroom has reached a satisfactory agreement with us. I...
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3 comments
Anonymous
#1036593

How did you get them to do that?! I can't even get them to replace a broken window!!

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Review
#336666 Review #336666 is a subjective opinion of poster.
Natick New England Four Seasons Sunrooms has reached a satisfactory agreement with us and has agreed to rebuild our sunroom. I retract all prevous complaints against them. Our sunroom was built 8 years ago in a conservatory style. We also had a hot tub installed so...
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Review
#336665 Review #336665 is a subjective opinion of poster.
Loss
$20

Four Seasons Sunrooms

I have been trying to find a solution to a Four Seasons Sunroom glass roof system installed by one of FSS contractors. The roof leaked from the start and the contractor came back again and again trying to get the thing to stop leaking. After a couple of years, with the purchasers complaining bitterly about not being able to use the room because the water literally poured into it, I hit upon a solution. It's still experimental but the initial results seem to have cured the problem. Anybody interested should post and I'll see if I can help.
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3 comments
Anonymous
#701862

I'm sorry for what you have all been through. Hopefully you will feel a tinge of justice knowing that I am not going to hire this company based on all the complaints I've read.

Hopefully Four Seasons will notice that people are reading these complaints and it is costing them business to not correct their mistakes. If they cared, they would be posting here and reaching out to correct these problems but I have only seen one such comment so far.

I guess it's best to only use a contractor or company who gets paid when the job is completed.

Royally Pissed
#542843

I have had the same problem for years. Not only are the leaks worse, but water now comes in through the floors as well.

The contractor came out numerous time, but the issue was never resolved and the last time I contacted him he wrote me a nasty letter stating that they have done all that they are going to do. If you were able to stop the leaks, I would be most appreciatve if you would share your secret.

Anonymous
#539148

I am not satisfied with the four seasons sun room that was built at my house. Water issues etc...

what recourse do I have? What can I do to get four seasons and the contractor to take responsibility for these problems?

Thanks, Chris

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Review
#326109 Review #326109 is a subjective opinion of poster.
My sunroom (built 8 years ago) which cost $68,000 has completely rotted from poorly installed flashing and calking. The store in Natick couldn't care less and I am getting estimates to repair it. The only way to do it correctly is to disassemble the entire room and...
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2 comments
Anonymous
#626889

Try FSFactoryDirect.com They are a very reputable

company and have fixed many mistakes made by other

companies. Four Seasons is a good product, but only

as good as the installer. FS fixed my sunroom and

helped us with an insurance claim to get some of the

money back on the fix. Now the room is used as intended

and we enjoy it very much.

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Review
#324299 Review #324299 is a subjective opinion of poster.

Contact Four Seasons Sunrooms Customer Service

Mailing Address:
Seasons Solar Products LLC
5005 Veterans Memorial Highway
Holbrook, NY 11741
USA
Phone:
(631) 563-4000
All Four Seasons Sunrooms Contacts