They finished the project after I threatened a lawsuit. Did an excellent job!
Went above and beyond to make sure I was satisfied, the contractor was great and an expert. He was very customer friendly. Apparently this company has a problem with the sales person following through. The materials had arrived over a month ago but the salesman did not communicate with the contractor at all until my threat to sue.
Then they moved quickly. It is sad that such a great product has lousy customer service and no one to answer the phones just a recording.
It should not get to the point of a lawsuit to get them to honor their contract. I am pleased with the work!
Reason of review: Good quality.
Four Seasons Sunrooms Pros: Great quality and workmanship.
Four Seasons Sunrooms Cons: Customer service, Project time.
Location: Helotes, Texas