1.2
Details
Very disappointed with the work and finished product. The job should have been completed in 3-4 days tops. Ended up taking 6 weeks. The job Called several times about when someone would come and finish and would be told someone would be out and then no one shows and no...
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ID
#1680340 Review #1680340 is a subjective opinion of poster.
Service
Four Seasons Sunrooms Installation
Reason of review
Poor customer service
1.0
Details
38000 deposit 1.5 year ago and now in court. BEFORE U SIGN THAT CONTRACT read it read it well and have an attorney read it —you have no rights as the arbitration clause put the burden on you to pay for fees and stop u from suing them, and if you read carefully they...
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1 comment
Anonymous
#1600260

Four Seasons Factory Direct / Sunrooms & Windows allow dealers to use their logo and name to sell jobs to later say their not responsible for their dealers. Check out KY3 on your side investigation Springfield Mo.

Google KY3.com Ashley Reynolds on your side / Sunroom company. The Mo. AG is investigating on multiple complaints.

Four Seasons and their dealer have active law suits pending in Springfield Mo. at present time.

ID
#1367816 Review #1367816 is a subjective opinion of poster.
Location
Louisville, Kentucky
Service
Four Seasons Sunrooms Installation
Cons
  • Lies lies lies
2.5
Details
The quality of the materials and the design of my screen room are excellent. But most everything else is pretty dismal. To start this product should never be sold w/o a couple of days of consulting/installation help at the beginning. Turns out the manual says this is,...
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1 comment
Winton
#1770319

What type of sunroom did you purchase out of curiosity?

ID
#1347755 Review #1347755 is a subjective opinion of poster.
Service
Four Seasons Sunrooms Installation
Cons
  • Installation manuals and help aids
Reason of review
Installation manual and process
Loss
$1200
Preferred solution
Let the company propose a solution
My fiancé contacted and made an appointment at Sams club to bid a job, she was called 2 days later asked a bunch of questions about if she was on the loan of the house and wouldn't come out unless she was. I called back that day, and said she was on the deed and that...
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ID
#1308603 Review #1308603 is a subjective opinion of poster.
Service
Four Seasons Sunrooms Installation
Reason of review
Poor customer service

Four Seasons Sunrooms - NO CALL BACK/PHONE BOX FULL

1.0
Details
NEED TO HAVE ROOF FIXED FROM LEAKING.MADE APPT. FOR TIME,NEVER SHOWED AND NO CALL BACK.THEY ARE AVOIDING ANSWERING PHONE.VERY BAD CUSTOMER RELATION,NOT GOOD FOR YOUR COMPANY'S FUTURE.LUCKLY WE DO NOT HAVE ALOT OF RAIN YET,NEED TO HAVE IT FIXED BEFORE THE RAINING SEASON,IT'S ONLY GOING TO GET WORSE!THE VENTURA OFFICE IS NOT ANSWERING THEIR PHONES,I REGRET NOW ON CHOSING 4 SEASONS ON THIS WORK.I NEED TO HAVE THIS WORK DONE RIGHT,ITS BEEN 11 YEARS SINCE THIS ROOM,WAS FINISHED.I WILL HOLD OFF,BEFORE I CALL THE BBB AND SUBMIT A FORMAL COMPLINT AND ALSO USE OUR LOCAL CITY FACEBOOK AND WARN OTHERS ABOUT DEALING WITH YOUR COMPANY.
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ID
#1123407 Review #1123407 is a subjective opinion of poster.
Service
Four Seasons Sunrooms Installation
Cons
  • Fact that they never really tried to fix the room
Reason of review
Poor customer service
Loss
$15000
Preferred solution
Full refund

Four Seasons Sunrooms Installation Review

4.6
Details
Excellent product installed in a timely manner. We Love our sunroom!
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ID
#1032976 Review #1032976 is a subjective opinion of poster.
Service
Four Seasons Sunrooms Installation
Reason of review
Good quality

Four Seasons Sunrooms Installation Review

1.0
Details
Four seasons in winchester va. Is just as bad . sub contractors not paid jobs not complete.late start time .worst SOBS. Ive Dealt with .mike Gordon.Joe Henley aka crooks
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ID
#639447 Review #639447 is a subjective opinion of poster.
Location
Bentonville, Virginia
Service
Four Seasons Sunrooms Installation
Reason of review
Order processing issue

Four Seasons Sunrooms - Love my Sunroom

4.7
Details
This site is ridiculous and unfair. I had Four Seasons Sunrooms in Dallas build me a sunroom in 2004, I had an enjoyable experience and loved my sunroom that I had them build me another one off my bedroom. They finished it last year. I read some of the complaints on this site, most of them are of installation issues and not the product. My understanding is that they are all dealers/franchises, blame them and not the product. Instead of reading these types of web site, do your home work and check Better Business Bureau Ratings, at least you will see the ratings, the response from the company and not one side of the story.
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1 comment
Anonymous
#1090249

Wrong! BBB is where VERY few go and rate and you DO NOT get the full story.

BBB is useless. This site has way more info and details.

ID
#601822 Review #601822 is a subjective opinion of poster.
Location
Arlington, Texas
Service
Four Seasons Sunrooms Installation
Pros
  • Product and the service
Reason of review
Good customer service
This is not wholly a complaint so bear with me - with reservations I do recommend the product. I bought a 20' x 9' Four Seasons sunroom extension with the beautiful curved glass, triple-glazing and laminated pine beams in 1990 - at that time they gave a five year...
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3 comments
Anonymous
#1615951

The average life of an IG (insualted glass unit) is roughly 10 years. If this was installed in 1990 you got extremely lucky.

You should be on your third replacement by now depending on where you live.

I’ve installed dozens of these rooms by this manufacturer and I absolutely do not recommend them. But I just wanted to say as a glazier for 20 years your issue with the IG units is not fair.

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ID
#568579 Review #568579 is a subjective opinion of poster.
Location
Toronto, Ontario
Service
Four Seasons Sunrooms Installation
Reason of review
Damaged or defective

Four Seasons Sunrooms Reviews

  1. 22 reviews
  2. 10 reviews
  3. 3 reviews
  4. 0 reviews
  5. 7 reviews
Four Seasons Sunrooms reviews
We contracted with Four Seasons of Houston to replace the leaking roof of our sunroom. After signing the "Custom Remodeling & Improvement Agreement" and giving the representative two checks totaling more than $8,000, we waited to be put on the schedule. After a...
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ID
#487542 Review #487542 is a subjective opinion of poster.
Location
Conroe, Texas
Service
Four Seasons Sunrooms Installation

Four Seasons Sunrooms - Ordered windows in April 2013 they were all the wrong size still waiting for windows nine months later

We ordered windows for our home back in April 2013 when they arrived two months later and the installers tried to install them they were all. The wrong size the installers then went out and got some flat stock to try to Mickey Mouse them. The installers made a mess sawing the flat stock and trying to put them on the windows to make them look good the windows were way too small so they tried to use spray foam to fill them in and caulking well when they got to the back of the house the window was made upside down and the sliding glass door was made backwards so at that point Luke the manager was called he came out and remeasured and told us he was going to order new windows which was a lie. We called him several times. And same answer the windows are on their way a few months later we learned that Luke and his crew was fired and replaced by Mike we called Mike he came out with his installer and found the windows were all made wrong and they had been installed over a retro fit the windows had been replaced several years prior and. They should have removed them before installing new windows well Mike ordered us all new windows he also told us Luke had lied and never ordered new windows well now ite the end of January 2014 Mike has quit the company and our windows are suppose to be here in the warehouse with one on back order now theirs a new person in charge named Jason he keeps telling us he's tring to get a hold of his installer and set up a date but the installer can't be reached its been nine months of lies and *** this is a horrible company which has caused us major stress in our lives as of today we don't know if our windows are really here or their just buying time wish I could go back in time also the windows were very expensive 20 thousand dollars which was inherited because of my moms passing and I was tring to fix up the house now their saying the installer doesn't return phone calls more *** I really hope this company does the right thing so this nightmare can be over for us and we can move on.
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ID
#473397 Review #473397 is a subjective opinion of poster.
Location
San Leandro, California
Service
Four Seasons Sunrooms Installation

Four Seasons Sunrooms - The Salesman lied and offered predatory financing options

The salesman lied about the windows not letting in heat and cold. Well I am sitting in my sunroom freezing because the room has no insulated windows as promised. The salesman also lied about the financing plan. We paid on the sunroom for two years and it went straight to interest nothing to principal. Worst home improvement decision ever. The GE heating and air condition does not work anymore. It has only been a few years and it will not heat. Don't trust them! It was not worth the money. I also had them put a deck on to the sunroom that looks awful now. Do buy from them!!!!!
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ID
#459659 Review #459659 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Service
Four Seasons Sunrooms Installation
Loss
$60000
I had a horrible experience with Four Seasons DBA as Four Seasons Holbrook on Long Island, New York. Believed salemsan promise of completed sunroom in two to three months. Put more than $7000 down payment After eight months, no construction started. My phone calls...
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2 comments
Anonymous
#831316

I have had a 4 Seasons greenhouse over 20 years. We have had a few pieces of glass replaced as they became cloudy but they is about it.

We have never had a single leak. Most people that complain on here seem to have problems with local retail installation businesses and we also had problems like that 20 + years ago but the finished product itself has delivered more than we expected over the years.

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ID
#405645 Review #405645 is a subjective opinion of poster.
Location
Southampton, New York
Service
Four Seasons Sunrooms Installation
Loss
$6000

Four Seasons Sunrooms - 4 season sun rooms did not honor a serious recall

Four season sunrooms installed a large sunroom with 4 skylights 10 years ago with lifetime warranty on glass. 4 years ago a recall letter said that the material used for skylight can catch fire and the customer was supposed to call them to get it fixed . Multiple attemts to contact the company for 2 years failed for any one to respond. In May 2012 I met the company representative in home show and asked them to give me some other estimates. I showed them the windows for whom a recall notice was received . Also one large window turned completely opaque. The representative wanted to come back next day. He keeps lying that he has sent me estimates and the warranty work details. The representative name is Brian Owens. I have yet to see an estimate. Terrible company to deal with .
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ID
#333190 Review #333190 is a subjective opinion of poster.
Location
Houston, Texas
Service
Four Seasons Sunrooms Installation
My sunroom (built 8 years ago) which cost $68,000 has completely rotted from poorly installed flashing and calking. The store in Natick couldn't care less and I am getting estimates to repair it. The only way to do it correctly is to disassemble the entire room and...
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2 comments
Anonymous
#626889

Try FSFactoryDirect.com They are a very reputable

company and have fixed many mistakes made by other

companies. Four Seasons is a good product, but only

as good as the installer. FS fixed my sunroom and

helped us with an insurance claim to get some of the

money back on the fix. Now the room is used as intended

and we enjoy it very much.

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ID
#324299 Review #324299 is a subjective opinion of poster.
Location
Barre, Massachusetts
Service
Four Seasons Sunrooms Installation