We decided to have a Four Seasons sunroom installed and were very excited. Unfortunately due to local bylaws , we were unable to get a permit.
My husband called and explained the situation to Four Seasons, expecting to have some portion of the deposit returned. They refused to return even a penny. Instead offered 2 alternatives to our original agreement, both of which cost thousands more. The Four Seasons staff were extremely rude and intimidating to my husband.
We were very surprised and disappointed with the poor attitude of Four Seasons.
We will spread the word to those we know to not deal with such a company. Very disappointing and costly error on our part!!
Product or Service Mentioned: Four Seasons Sunrooms Customer Care.
Reason of review: Poor customer service.