Not resolved
Advertised vs Delivered
Price Affordability
Product or Service Quality
Value for money

The quality of the materials and the design of my screen room are excellent. But most everything else is pretty dismal.

To start this product should never be sold w/o a couple of days of consulting/installation help at the beginning. Turns out the manual says this is, indeed, one of the purchase options but no one offered it to me.

Would have saved time and contractor costs.

As for the installation manual it may be the worst DIY manual ever written.... it was poorly organised, covered way to much (options and procedures not part of my package), missed essential aspects, included wrong items (like the incorrect gutter system), missed including essential tips, like where to make relief cuts, or where to cut niches.

Ruined a decent product Sad

Reason of review: Installation manual and process.

Monetary Loss: $1200.

Preferred solution: Let the company propose a solution.

I didn't like: Installation manuals and help aids.

Company wrote 0 private or public responses to the review from Sep 05.
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