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My sunroom (built 8 years ago) which cost $68,000 has completely rotted from poorly installed flashing and calking. The store in Natick couldn't care less and I am getting estimates to repair it. The only way to do it correctly is to disassemble the entire room and...
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2 comments
Anonymous
#626889

Try FSFactoryDirect.com They are a very reputable

company and have fixed many mistakes made by other

companies. Four Seasons is a good product, but only

as good as the installer. FS fixed my sunroom and

helped us with an insurance claim to get some of the

money back on the fix. Now the room is used as intended

and we enjoy it very much.

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Review
#324299 Review #324299 is a subjective opinion of poster.

Four Seasons Sunrooms in Irvine, California - DO NOT GET A FOUR SEASON SUNROOM!

We had a four season sunroom added to our house in So Cal. After 1st rain, we had a swimming pool in the room. Called four season contractor, was told it was because we had dogs, and their hair caused the water not to drain. We had the problem over and over, (even when we did not have dogs) one excuse after another, then was told we only guarrantee our work for 5 years. Sorry:-) Called four seasons main office, I was told it wasnt their problem. Additional due to all the water coming in the room, electrial that runs around bottom of room shorted out, then caused more electrical problems because to the way they tied in to existing electricity. $35,000.00 down the drain. Please DONT NOT get a four seasons sunroom, unless you like to throw away your hard earned money. Would love any information on a class action suit.
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2 comments
Anonymous
#706495

It really wasn't the rooms fault, it was the contractors fault.

Anonymous
#701867

You can go online and google class action lawyers - they are lining up for opportunities like this. Attorneys and initial plaintiffs are the only ones who make a lot of money on class action lawsuits. Everyone else will get pennies on the dollar.

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#310389 Review #310389 is a subjective opinion of poster.
Loss
$35000
The framing leaks and weeps into the knee wall causing rot. The sunroom was built in 2003 and Four Seasons has yet to formally respond to any polite phone call or letter. The installer was somewhat responsive until he could not figure it out. Now he has dropped out...
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1 comment
Anonymous
#777398

i agree there is no complaint dept . no accountability to resolve product issues,such as door latching

Review
#296459 Review #296459 is a subjective opinion of poster.

Four Seasons Sunrooms in Fredericksburg, Virginia - Four Seasons -- Don't believe the guarantee!

I purchased a sunroom from Four Seasons Solar Products. After seven years we discoverd wood rot caused by water entering within the structure. Inspection by experts concluded that the sunroom was not correctly installed. As a result, it had to be torn down, and replaced. I wound up paying for the same room twice. When I appealed to Four Seasons they answered that the 10 year guarantee covers the materials, not the installation. The installation is done by the dealer. In our case, the dealer went bankrupt so we had to recourse to him. Dealers are trained by Four Seasons, and use the Four Seasons logo. When we inquired about a sunroom, we were referred to the dealer, Mr. Kim of KHI, there was no choice. Despite the link between the company and the dealer, Four Seasons denies all responsbility. The highly touted 10 year guarantee is practically worthless.
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#274351 Review #274351 is a subjective opinion of poster.
Our Four Seasons sunroom was installed by a franchisee in Paramus, NJ. We did not experience any issues with the installation of our sunroom and it has held up well, however it is very inefficient from a heating and cooling point of view. In the summer it gets hot and...
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4 comments
BlandLadybird
#1711910

Four seasons does not stand behind their products. I have had one four over 15 years and had problems from the beginning.

Contractor did not do the job and Four Seasons hung up on me when I complained and they said that it wasn't their problem. Their sunroom has leaked badly in many places for the entire 15 years.

And too difficult to heat in the winter and too hot in the summer and no way to install any kind of shade or blinds. I wish I had installed a regular room with a lot of skylights.

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#269394 Review #269394 is a subjective opinion of poster.
We had a Four Seasons Sunroom manufactured by Four Seasons Sunroom of Holbrook, New York which we had to replace. The concept is poor. The room becomes too hot to be in when the sun is out. When there is no sun the room quickly reverts to the ambient outside...
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9 comments
Anonymous
#543745

impossible company to deal with, months of un returned calls, nonsense all around. i have an existing greenhouse of theirs which needs better glass, but how to get through the unbelievable lack of service? how are they still in business?????

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Review
#234879 Review #234879 is a subjective opinion of poster.
Loss
$10
Ken and Christine Stilwagen operate a Four Seasons Sunrooms franchise called "Better by Design." They run the business out of their house in Middletown, New York. They cover Orange County and Sullivan County, New York. In my case, they took a $4,000 deposit for...
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2 comments
Anonymous
#369577

Am a little puzzled,do you know vinyl windows are twice the price of an aluminum window?? much better also for your colder climates up North? your complain should give a little more detail than just that, because the way I see it they are offering you a Mercedes Benz when you only paid for a KIA!

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Review
#232755 Review #232755 is a subjective opinion of poster.
Loss
$4
I purchased a sunroom from Four Seasons. The local agent and the corporate office were involved. The original construction was done incorrectly and we've been strung along for a couple of years with promises of getting the room fixed. Now we are told that the local...
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1 comment
Anonymous
#1272156

I don't understand why there are no class actions suits against these guys, my room is 17 years old out of the ten year warranty

and I now have to replace all the ground floor windows

Review
#222159 Review #222159 is a subjective opinion of poster.
Purchased a 4 Seasons Sunroom. The framing leaks. The dealership will not do anything about it and said that only the glass is warranted. We were directed to Effecient Home Products whom said "deal with it"! They will call us in a week to make an appointment with a...
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13 comments
Anonymous
#729129

We bought two Four Seasons Sunrooms in OK. They did a super job installing both of them.

When we had minor problems, we called them and they came immediately, fixed the problems and never asked for any more money! Even came out and taught us how to lock the exterior door from the inside! Sorry, but I highly recommend them.

We're considering having another one added onto our current home - if I can find one close by the "boonies" where we live!

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#220263 Review #220263 is a subjective opinion of poster.

Four Seasons Sunrooms in Anaheim, California - Four Seasons Sun Rooms

We bought a 25 x25 room from you guys about 6 yrs ago and that *** room leaks every winter or when it rains . we have called many times for somebody to come fix it ! Nobody ever calls back . Now the room is starting to rust in many places . We are very unhappy with this room. Even our wood flooring is going bad now ! Four seasons need to do something about it or there will be some legal matters taken soon ! please respond @ 951 314 2584 or PatcheyeA@yahoo.com Thank you Alan and Pam Forest Of Yucaipa ca. Pissed off customer
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3 comments
Ttusing
#278249

aluminum/ metal will sweat never buy those

tomrun9
#245455

Looking for an Attorney to file a class action suit

Anonymous
#227281

I have the same problem. My Four Seasons sunroom is 4 years old and is already leaking and is also drafty and cold in winter.

Numerous calls for repairs and they take my information and say they will have someone contact me...noone has called back in over a year.

Ironically, I keep receiving sales calls from Four Seasons offering free in-home estimates for sunrooms.

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Review
#212491 Review #212491 is a subjective opinion of poster.