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My wife made an initial contact with Four Seasons Sunrooms over three months ago. Since that time they have called my house daily often three and four times a day. They start at 8:15 AM and don't stop until after 5PM. If I didn't know better I would think that I...
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Anonymous
Anonymous

I have the exact same problem, I filled out a quote request and for he last 7 WEEKS these people call me everyday. I live in Illinois and this is a New York number. 651-563-...

#348453
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We moved into our home in 2007 & had Four Season install a sunroom which was supposed to be completed in 60 days or less. Ended up taking 4 months after multiple errors. The first rain storm we had it leaked like Niagra Falls. For the next 2 yrs they were back & forth...
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#340656
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New England Four Seasons Sunroom has reached a satisfactory agreement with us. I wish to retract all previous statements that I have made in the past. Eight years ago, we had a gorgous conservatory built. It was a dream room with glass roof, glass windows, beautiful...
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Anonymous
Anonymous

How did you get them to do that?! I can't even get them to replace a broken window!!

karenshapiro
karenshapiro

"New England Sunrooms repaired our sunroom in a courteous, prompt and professional manner. It has been over 9 months and everything is great. We are very satisfied and love ou...

Barre, Massachusetts
#336666
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Natick New England Four Seasons Sunrooms has reached a satisfactory agreement with us and has agreed to rebuild our sunroom. I retract all prevous complaints against them. Our sunroom was built 8 years ago in a conservatory style. We also had a hot tub installed so...
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Barre, Massachusetts
#336665
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Four season sunrooms installed a large sunroom with 4 skylights 10 years ago with lifetime warranty on glass. 4 years ago a recall letter said that the material used for skylight can catch fire and the customer was supposed to call them to get it fixed . Multiple...
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#333190
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Do not give these people your info. They have been calling me for 2 years now, mostley at dinner time. I have asked them to stop and take me off of the list every time. It is usually once or twice a month, lateley it has been 5 times this week. It is my new mission in...
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Anonymous
aye nonie muss

Well I bought one of their sunrooms, and have problems. They NEVER call me!! maybe we should trade phone numbers so I could get in touch with someone and you would stop gett...

Anonymous
Pickering

Same story in Toronto, Ontario as well. Customer service stinks. Products about four years old. One window faulty, and they couldn't fix it properly so far. Long delays in man...

Clinton, Missouri
#327437
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I have been trying to find a solution to a Four Seasons Sunroom glass roof system installed by one of FSS contractors. The roof leaked from the start and the contractor came back again and again trying to get the thing to stop leaking. After a couple of years, with the...
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Anonymous
Robin

I'm sorry for what you have all been through. Hopefully you will feel a tinge of justice knowing that I am not going to hire this company based on all the complaints I've read...

Royally Pissed
Royally ***ed

I have had the same problem for years. Not only are the leaks worse, but water now comes in through the floors as well. The contractor came out numerous time, but the issue w...

#326109
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My sunroom (built 8 years ago) which cost $68,000 has completely rotted from poorly installed flashing and calking. The store in Natick couldn't care less and I am getting estimates to repair it. The only way to do it correctly is to disassemble the entire room and...
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Anonymous
Sunroom Guy

Try FSFactoryDirect.com They are a very reputable company and have fixed many mistakes made by other companies. Four Seasons is a good product, but only as good as th...

Anonymous
GardenHelp

You may want to look at Solar Innovations in PA. They do repair for sunrooms across the nation and also manufacture new units. I know they have fixed broken FourSeasons unit...

Barre, Massachusetts
#324299
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We had a four season sunroom added to our house in So Cal. After 1st rain, we had a swimming pool in the room. Called four season contractor, was told it was because we had dogs, and their hair caused the water not to drain. We had the problem over and over, (even...
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Anonymous
Anonymous

It really wasn't the rooms fault, it was the contractors fault.

Anonymous
Robin

You can go online and google class action lawyers - they are lining up for opportunities like this. Attorneys and initial plaintiffs are the only ones who make a lot of money ...

#310389
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The framing leaks and weeps into the knee wall causing rot. The sunroom was built in 2003 and Four Seasons has yet to formally respond to any polite phone call or letter. The installer was somewhat responsive until he could not figure it out. Now he has dropped out...
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Anonymous
jim

i agree there is no complaint dept . no accountability to resolve product issues,such as door latching

#296459
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