Four Seasons Sunrooms Reviews

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We contracted with Four Seasons of Houston to replace the leaking roof of our sunroom. After signing the "Custom Remodeling & Improvement Agreement" and giving the representative two checks totaling more than $8,000, we waited to be put on the schedule. After a...
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ID
#487542 Review #487542 is a subjective opinion of poster.
Location
Conroe, Texas
Service
Four Seasons Sunrooms Installation
New Reviewer

Ordered windows in April 2013 they were all the wrong size still waiting for windows nine months later

We ordered windows for our home back in April 2013 when they arrived two months later and the installers tried to install them they were all. The wrong size the installers then went out and got some flat stock to try to Mickey Mouse them. The installers made a mess sawing the flat stock and trying to put them on the windows to make them look good the windows were way too small so they tried to use spray foam to fill them in and caulking well when they got to the back of the house the window was made upside down and the sliding glass door was made backwards so at that point Luke the manager was called he came out and remeasured and told us he was going to order new windows which was a lie. We called him several times. And same answer the windows are on their way a few months later we learned that Luke and his crew was fired and replaced by Mike we called Mike he came out with his installer and found the windows were all made wrong and they had been installed over a retro fit the windows had been replaced several years prior and. They should have removed them before installing new windows well Mike ordered us all new windows he also told us Luke had lied and never ordered new windows well now ite the end of January 2014 Mike has quit the company and our windows are suppose to be here in the warehouse with one on back order now theirs a new person in charge named Jason he keeps telling us he's tring to get a hold of his installer and set up a date but the installer can't be reached its been nine months of lies and *** this is a horrible company which has caused us major stress in our lives as of today we don't know if our windows are really here or their just buying time wish I could go back in time also the windows were very expensive 20 thousand dollars which was inherited because of my moms passing and I was tring to fix up the house now their saying the installer doesn't return phone calls more *** I really hope this company does the right thing so this nightmare can be over for us and we can move on.
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ID
#473397 Review #473397 is a subjective opinion of poster.
Location
San Leandro, California
Service
Four Seasons Sunrooms Installation
Purchased a 4 seasons greenhouse and within 2 years the windows started getting cloudy. The Holbrook headquarters referred me to the installer who referred me back to Holbrook. After 7 years they advised me it would be 18,000 to replace the lifetime guaranteed windows...
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ID
#472447 Review #472447 is a subjective opinion of poster.
Location
Old Westbury, New York
I RECENTLY HAD A FOURSEASONS SALES MAN IN MY HOUSE TO EDUCATE ME ABOUT SUNROOMS.HE WAS LATE.HE SAID THEY DIDNT HAVE MY CORRECT ADDRESS,AFTER 1 HR OF PUTTING OTHER COMPANIES DOWN HE GAVE ME SOME B.S ABOUT A YEAR LONG PRICE AND THE MYSTERIOUSLY CUT THE PRICE IN HALF IF I...
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2 comments
#823553

I thought about buying a rental property and using the profit to pay for my sunroom.I'm kidding of coarse The sunrooms are so expensive,you can probably do that.A sunroom company told me the minimum size they sell is 4 by 8,which costs $22,000.I thought she was kidding.

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ID
#470067 Review #470067 is a subjective opinion of poster.
Location
Raleigh, North Carolina
New Reviewer
Four Seasons Sunrooms has constantly stalked and harassed my family and I for over a month now They refuse to take our name off their little call-list and call every hour, every day and we have asked them to please remove our name as we certainly are not interested in...
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1 comment
#789380

This is clearly a competitor of Four Seasons, I am the Director of Sales for Four Seasons Sunrooms for all of Central and S. Texas please feel free to call me directly on my cell phone with any questions or concerns

Richard 210-584-****

ID
#469897 Review #469897 is a subjective opinion of poster.
Location
Austin, Texas

Four SEASON sunroom!!!!

Had a four season sunroom company franchise, Person install a room, in my home fell apart almost immediately, Almost feel to the floor, was never attached to the house properly, The room has rain coming thru the ceiling along with icles, in the ceiling, the room was a disaster the windows were like nothing freezing air coming thru them they were like no windows was promised the best windows in the industry they are the worse I have in my house, do not even consider this room package it is awful had to spend 1,000's of dollars to make it even livable ,it has ruined my house to say the least ,
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ID
#462507 Review #462507 is a subjective opinion of poster.
Loss
$50000

The Salesman lied and offered predatory financing options

The salesman lied about the windows not letting in heat and cold. Well I am sitting in my sunroom freezing because the room has no insulated windows as promised. The salesman also lied about the financing plan. We paid on the sunroom for two years and it went straight to interest nothing to principal. Worst home improvement decision ever. The GE heating and air condition does not work anymore. It has only been a few years and it will not heat. Don't trust them! It was not worth the money. I also had them put a deck on to the sunroom that looks awful now. Do buy from them!!!!!
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ID
#459659 Review #459659 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Service
Four Seasons Sunrooms Installation
Loss
$60000

Life time warranty false lie

They tell you at the shows that the glass carries a life time warranty untill you have a problem then it is a problem. The sunroom sunk over the years and had to be jacked up. If you go to the home shows they will tell you life time warranty and then when told of problem they back off of what they said. Be sure to get in contract the final payment on pass of inspection or they will not come back. Even after the inspector said there needed to be extra supports the glass room sunk over the years of use
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ID
#458820 Review #458820 is a subjective opinion of poster.
Location
Baltimore, Maryland
Four Seasons Sunrooms - Water damage in the knee wall of my sunroom
Four Seasons Sunrooms - Water damage in the knee wall of my sunroom
I have had a terrible experience trying to work with the local and corporate Four Seasons Sunroom representatives. I contacted the owner of the Novi, Michigan store to try to get assistance on repairing the knee wall in my sunroom. The main corner brace of the knee...
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3 comments
#1071756

Had a similar issue when water ran under the sole plate of knee wall and got soaked up by insulation transferring to the drywall on inside of sun room. A disaster.

No one ever responded.

They should be shut down. Never again!

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ID
#455621 Review #455621 is a subjective opinion of poster.
Loss
$5000
New Reviewer
A mishap occurred with our sunroom when the flashing was not installed properly due to the individual carpenter's lack of knowledge. "New England Sunrooms repaired our sunroom in a courteous, prompt and professional manner. It has been over 9 months and everything is...
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1 comment
#807514

Just wait! It's only a matter of time!

ID
#421618 Review #421618 is a subjective opinion of poster.
Location
Barre, Massachusetts
I had a horrible experience with Four Seasons DBA as Four Seasons Holbrook on Long Island, New York. Believed salemsan promise of completed sunroom in two to three months. Put more than $7000 down payment After eight months, no construction started. My phone calls...
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2 comments
#831316

I have had a 4 Seasons greenhouse over 20 years. We have had a few pieces of glass replaced as they became cloudy but they is about it.

We have never had a single leak. Most people that complain on here seem to have problems with local retail installation businesses and we also had problems like that 20 + years ago but the finished product itself has delivered more than we expected over the years.

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ID
#405645 Review #405645 is a subjective opinion of poster.
Location
Southampton, New York
Service
Four Seasons Sunrooms Installation
Loss
$6000

Not a reputable company

I had a sunroom built 10 years ago. Took 9 months to complete because they subcontract the work out to local carpenters. Had 4 different carpenters. Now ithe sunroom leaks. They are no help because the 1 year warranty has expired. Now have to find roofer for repairs without getting a brand new roof. A few of the windows are no longer aligned and do not close properly. Yes, I am pissed --for all the money they charge, they should do better. I do not deny that we have enjoyed the space before the leaks. No one needs this additional expense. All I can say is to beware of this company.
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ID
#393795 Review #393795 is a subjective opinion of poster.
Loss
$4000
New Reviewer
I met with a salesperson from Four Seasons in Long Island, NY. His name was Mario **. I needed to get an estimate to replace the glass in my existing Four Seasons sunroom. He measured everything and after his demonstration, he wrote the estimate for me. It was $19,200...
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1 comment
#613611

I also dealt with holbrook. Please look elsewhere.

They are pure *** men all of them.

Look up them at better bus bur. it's horrifying.

ID
#386045 Review #386045 is a subjective opinion of poster.
Location
Fairfield, New Jersey
Loss
$19400
New Reviewer
Four Seasons Sunrooms - Lieing about gifts
Four Seasons Sunrooms - Lieing about gifts
Update by user Jan 31, 2013

Please delete

Original review posted by user Jan 31, 2013
They promise gifts and do not deliver. I went 12/7/2012 to the presentation. I got a call from Phoenix, Arizona to make sure I show up. The $500 dollar shopping spree is another joke on me. Let’s understand the $100.00 gas voucher send the receipt and a...
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1 comment
#602554

This has nothing to do with four seasons sunrooms this is Four seasons the resort

ID
#380634 Review #380634 is a subjective opinion of poster.
Location
Birmingham, Alabama
Loss
$100
One problem after anothern starting with the salesman to the construction and the lack of follow up from the local owner and then the home office. NO HELP! We are now out $120,000 and dealing with a leaky roof and damaged walls! From the first month of the 4 seasons...
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2 comments
#609406

My name is John Holst and I am the owner of Holst Construction. We are the new dealer of Four Seasons Sunrooms in Des Moines and surrounding area.

I saw your complaint and I would like the opportunity to speak with you and see if there is anything that we can do for you as far as repairs go.

Please contact my office at 515-777-****.

Thank you,

John Holst

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ID
#380297 Review #380297 is a subjective opinion of poster.
Location
Des Moines, Iowa