Four Seasons Sunrooms - Phone Calls Review

Do not contact them! I did not end up purchasing a room with them (because they are much more expensive than their competitors) but went with another company. However, four seasons will harass me on a near daily basis with up to 5 phone calls a day. I ask, I beg, I...
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3 comments
#868041

I do not think this is fair. In the case of the NOVI MI four seasons negative reference, it is misrepresented negative press.

Novi did not build that sunroom.

The homeowner's original site work was also done by others, not by the Four Seasons that did construct the room. Finally, the homeowner did not have a contract with Novi for the repairs mentioned yet none of this information is mentioned leaving reader to assume erroneous information.

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ID
#514878 Review #514878 is a subjective opinion of poster.

Love my Four Seasons Sunroom built by Novi MI

I have a four seasons sunroom and I love it. The experience was fabulous. It is like no other room in my home and brings great joy to us all. I am pissed hearing so many complaints. It is the individual contractor you should complain about. And don't complain if he...
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1 comment
#868045

couldn't have said it better

ID
#513968 Review #513968 is a subjective opinion of poster.
Location
Novi, Michigan
Loss
$25000

Chopped up job, delays, no communications.. constant excuses.. wrong designs..

THis is a very shotty company, full of lies and promises.. and not very good at communicating, says they will show up and dont.. none of there people knows what the other is suppose to do so you are stuck in the middle being the messengers and correcting them .. well, my roof got cut off.. after waiting amonth for construction to begin.. now 2 months later, water is coming in my house, the roof is leaking ,and was constantly told the roof will go on .. next week, next week never came, no notice, no shows, no messages, no one.. I constantly call and to find out whts is going on.. no one seems to know.. now i am struggling with temporarily covering my room and all the leaky parts.. and still no roof. no answer.. no nothing.. now the contractor finally told me he is having problems with his licenses.. I already paid them for half of the job, and got nothing but my roof edge cut off and more problems. dont use them.. am now in the process of getting a lawyer and contacting the better business bureau..
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2 comments
#841594

This sounds like a problem with your contractor, not Four Seasons. Each location is independently owned and operated.

If you went to Burger King and got terrible service you wouldn't blame the King would you? No you would just simply avoid that franchise. As a Four Season's Dealer for 18 years, as well as licensed General Contractor for the past 30 years.

I would say you had a poor contractor, not product manufacturer. Next time do more research on the individual you hire not just the products he's supplying.

#844587
@PissedConsumer841594

That's absolute nonsense - Four Seasons is responsible for the job, period. On the top of the contract, it doesn't say you bought it from XYZ Co.

It says FOUR SEASONS. Think of it this way- You go to the hospital to have a procedure, the doctor did his job, but the anesthesiologist gave you the wrong amount of anesthetics and you were in a coma for a month. Would you only sue the anesthesiologist or include the hospital?

Make it even simpler - Go to Home Depot and purchase something to be installed.

They job-it-out to contractors, but in the end they didn't do a good job. The first place you go back to is Home Depot, because they are responsible for their work, period!

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ID
#511186 Review #511186 is a subjective opinion of poster.
Location
Pinellas Park, Florida
Loss
$10198

Four Seasons does not stand behind their products or their contractors

I signed my contract in December of 2011. It is now May of 2014 and my room is still not completed. The experience has been filled with lies, poor construction, absent customer service, and more lies. What is completed leaks. The company I signed my contract with has filed for bankruptcy and Four Seasons has done/is doing nothing to help. It will probably cost me an additional $10,000 to complete this project. The worse decision I have ever made in my life was deciding to trust this company and the people who work for it and I've made some pretty bad decisions in my life.
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3 comments
#1603764

This really sounds familiar

#1266322

hello if you still need work done on your room please give me a call i can help you 781-885-****

#840660

Worst *** company I have ever had to deal with they suck big time

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ID
#489376 Review #489376 is a subjective opinion of poster.
Location
Tampa, Florida
Loss
$30000

Four Seasons of Houston bailed on construction agreement

We contracted with Four Seasons of Houston to replace the leaking roof of our sunroom. After signing the "Custom Remodeling & Improvement Agreement" and giving the representative two checks totaling more than $8,000, we waited to be put on the schedule. After a...
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ID
#487542 Review #487542 is a subjective opinion of poster.
Location
Conroe, Texas
New Reviewer

Ordered windows in April 2013 they were all the wrong size still waiting for windows nine months later

We ordered windows for our home back in April 2013 when they arrived two months later and the installers tried to install them they were all. The wrong size the installers then went out and got some flat stock to try to Mickey Mouse them. The installers made a mess sawing the flat stock and trying to put them on the windows to make them look good the windows were way too small so they tried to use spray foam to fill them in and caulking well when they got to the back of the house the window was made upside down and the sliding glass door was made backwards so at that point Luke the manager was called he came out and remeasured and told us he was going to order new windows which was a lie. We called him several times. And same answer the windows are on their way a few months later we learned that Luke and his crew was fired and replaced by Mike we called Mike he came out with his installer and found the windows were all made wrong and they had been installed over a retro fit the windows had been replaced several years prior and. They should have removed them before installing new windows well Mike ordered us all new windows he also told us Luke had lied and never ordered new windows well now ite the end of January 2014 Mike has quit the company and our windows are suppose to be here in the warehouse with one on back order now theirs a new person in charge named Jason he keeps telling us he's tring to get a hold of his installer and set up a date but the installer can't be reached its been nine months of lies and *** this is a horrible company which has caused us major stress in our lives as of today we don't know if our windows are really here or their just buying time wish I could go back in time also the windows were very expensive 20 thousand dollars which was inherited because of my moms passing and I was tring to fix up the house now their saying the installer doesn't return phone calls more *** I really hope this company does the right thing so this nightmare can be over for us and we can move on.
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ID
#473397 Review #473397 is a subjective opinion of poster.
Location
San Leandro, California

Windows clouded up. Failure to honor lifetime guarantee. MISLEADING guarantee.

Purchased a 4 seasons greenhouse and within 2 years the windows started getting cloudy. The Holbrook headquarters referred me to the installer who referred me back to Holbrook. After 7 years they advised me it would be 18,000 to replace the lifetime guaranteed windows...
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ID
#472447 Review #472447 is a subjective opinion of poster.
Location
Old Westbury, New York

FOUR SEASONS RIPPOFF

I RECENTLY HAD A FOURSEASONS SALES MAN IN MY HOUSE TO EDUCATE ME ABOUT SUNROOMS.HE WAS LATE.HE SAID THEY DIDNT HAVE MY CORRECT ADDRESS,AFTER 1 HR OF PUTTING OTHER COMPANIES DOWN HE GAVE ME SOME B.S ABOUT A YEAR LONG PRICE AND THE MYSTERIOUSLY CUT THE PRICE IN HALF IF I...
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2 comments
#823553

I thought about buying a rental property and using the profit to pay for my sunroom.I'm kidding of coarse The sunrooms are so expensive,you can probably do that.A sunroom company told me the minimum size they sell is 4 by 8,which costs $22,000.I thought she was kidding.

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ID
#470067 Review #470067 is a subjective opinion of poster.
Location
Raleigh, North Carolina
New Reviewer

Stalking and Harassment

Four Seasons Sunrooms has constantly stalked and harassed my family and I for over a month now They refuse to take our name off their little call-list and call every hour, every day and we have asked them to please remove our name as we certainly are not interested in...
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1 comment
#789380

This is clearly a competitor of Four Seasons, I am the Director of Sales for Four Seasons Sunrooms for all of Central and S. Texas please feel free to call me directly on my cell phone with any questions or concerns

Richard 210-584-****

ID
#469897 Review #469897 is a subjective opinion of poster.
Location
Austin, Texas

Four SEASON sunroom!!!!

Had a four season sunroom company franchise, Person install a room, in my home fell apart almost immediately, Almost feel to the floor, was never attached to the house properly, The room has rain coming thru the ceiling along with icles, in the ceiling, the room was a disaster the windows were like nothing freezing air coming thru them they were like no windows was promised the best windows in the industry they are the worse I have in my house, do not even consider this room package it is awful had to spend 1,000's of dollars to make it even livable ,it has ruined my house to say the least ,
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ID
#462507 Review #462507 is a subjective opinion of poster.
Loss
$50000

The Salesman lied and offered predatory financing options

The salesman lied about the windows not letting in heat and cold. Well I am sitting in my sunroom freezing because the room has no insulated windows as promised. The salesman also lied about the financing plan. We paid on the sunroom for two years and it went straight to interest nothing to principal. Worst home improvement decision ever. The GE heating and air condition does not work anymore. It has only been a few years and it will not heat. Don't trust them! It was not worth the money. I also had them put a deck on to the sunroom that looks awful now. Do buy from them!!!!!
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ID
#459659 Review #459659 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Loss
$60000

Life time warranty false lie

They tell you at the shows that the glass carries a life time warranty untill you have a problem then it is a problem. The sunroom sunk over the years and had to be jacked up. If you go to the home shows they will tell you life time warranty and then when told of problem they back off of what they said. Be sure to get in contract the final payment on pass of inspection or they will not come back. Even after the inspector said there needed to be extra supports the glass room sunk over the years of use
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ID
#458820 Review #458820 is a subjective opinion of poster.
Location
Baltimore, Maryland

Water damage in the knee wall of my sunroom

Four Seasons Sunrooms - Water damage in the knee wall of my sunroom
Four Seasons Sunrooms - Water damage in the knee wall of my sunroom
I have had a terrible experience trying to work with the local and corporate Four Seasons Sunroom representatives. I contacted the owner of the Novi, Michigan store to try to get assistance on repairing the knee wall in my sunroom. The main corner brace of the knee...
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3 comments
#1071756

Had a similar issue when water ran under the sole plate of knee wall and got soaked up by insulation transferring to the drywall on inside of sun room. A disaster.

No one ever responded.

They should be shut down. Never again!

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Featured
ID
#455621 Review #455621 is a subjective opinion of poster.
Loss
$5000
New Reviewer

"New England Sunrooms repaired our sunroom in a courteous, prompt and professional manner. It has been over 9 months and everything is great. We are very satisfied and love our sunroom!"

A mishap occurred with our sunroom when the flashing was not installed properly due to the individual carpenter's lack of knowledge. "New England Sunrooms repaired our sunroom in a courteous, prompt and professional manner. It has been over 9 months and everything is...
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1 comment
#807514

Just wait! It's only a matter of time!

ID
#421618 Review #421618 is a subjective opinion of poster.
Location
Barre, Massachusetts

Four Seasons Sunroom no work for eight months

I had a horrible experience with Four Seasons DBA as Four Seasons Holbrook on Long Island, New York. Believed salemsan promise of completed sunroom in two to three months. Put more than $7000 down payment After eight months, no construction started. My phone calls...
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2 comments
#831316

I have had a 4 Seasons greenhouse over 20 years. We have had a few pieces of glass replaced as they became cloudy but they is about it.

We have never had a single leak. Most people that complain on here seem to have problems with local retail installation businesses and we also had problems like that 20 + years ago but the finished product itself has delivered more than we expected over the years.

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ID
#405645 Review #405645 is a subjective opinion of poster.
Location
Southampton, New York
Loss
$6000
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