Four Seasons Sunrooms
Reviews and Complaints

THis is a very shotty company, full of lies and promises.. and not very good at communicating, says they will show up and dont.. none of there people knows what the other is suppose to do so you are stuck in the middle being the messengers and correcting them .. well, my roof got cut off.. after waiting amonth for construction to begin.. now 2 months later, water is coming in my house, the roof is leaking ,and was constantly told the roof will go on .. next week, next week never came, no notice, no shows, no messages, no one.. I constantly call and to find out whts is going on.. no one seems to know.. now i am struggling with temporarily covering my room and all the leaky parts.. and still no roof. no answer.. no nothing.. now the contractor finally told me he is having problems with his licenses.. I already paid them for half of the job, and got nothing but my roof edge cut off and more problems. dont use them.. am now in the process of getting a lawyer and contacting the better business bureau..

I signed my contract in December of 2011. It is now May of 2014 and my room is still not completed. The experience has been filled with lies, poor construction, absent customer service, and more lies. What is completed leaks. The company I signed my contract with has filed for bankruptcy and Four Seasons has done/is doing nothing to help. It will probably cost me an additional $10,000 to complete this project. The worse decision I have ever made in my life was deciding to trust this company and the people who work for it and I've made some pretty bad decisions in my life.

We ordered windows for our home back in April 2013 when they arrived two months later and the installers tried to install them they were all. The wrong size the installers then went out and got some flat stock to try to Mickey Mouse them. The installers made a mess sawing the flat stock and trying to put them on the windows to make them look good the windows were way too small so they tried to use spray foam to fill them in and caulking well when they got to the back of the house the window was made upside down and the sliding glass door was made backwards so at that point Luke the manager was called he came out and remeasured and told us he was going to order new windows which was a lie. We called him several times. And same answer the windows are on their way a few months later we learned that Luke and his crew was fired and replaced by Mike we called Mike he came out with his installer and found the windows were all made wrong and they had been installed over a retro fit the windows had been replaced several years prior and. They should have removed them before installing new windows well Mike ordered us all new windows he also told us Luke had lied and never ordered new windows well now ite the end of January 2014 Mike has quit the company and our windows are suppose to be here in the warehouse with one on back order now theirs a new person in charge named Jason he keeps telling us he's tring to get a hold of his installer and set up a date but the installer can't be reached its been nine months of lies and *** this is a horrible company which has caused us major stress in our lives as of today we don't know if our windows are really here or their just buying time wish I could go back in time also the windows were very expensive 20 thousand dollars which was inherited because of my moms passing and I was tring to fix up the house now their saying the installer doesn't return phone calls more *** I really hope this company does the right thing so this nightmare can be over for us and we can move on.

Had a four season sunroom company franchise, Person install a room, in my home fell apart almost immediately, Almost feel to the floor, was never attached to the house properly, The room has rain coming thru the ceiling along with icles, in the ceiling, the room was a disaster the windows were like nothing freezing air coming thru them they were like no windows was promised the best windows in the industry they are the worse I have in my house, do not even consider this room package it is awful had to spend 1,000's of dollars to make it even livable ,it has ruined my house to say the least ,

The salesman lied about the windows not letting in heat and cold. Well I am sitting in my sunroom freezing because the room has no insulated windows as promised. The salesman also lied about the financing plan. We paid on the sunroom for two years and it went straight to interest nothing to principal. Worst home improvement decision ever. The GE heating and air condition does not work anymore. It has only been a few years and it will not heat. Don't trust them! It was not worth the money. I also had them put a deck on to the sunroom that looks awful now. Do buy from them!!!!!

They tell you at the shows that the glass carries a life time warranty untill you have a problem then it is a problem. The sunroom sunk over the years and had to be jacked up. If you go to the home shows they will tell you life time warranty and then when told of problem they back off of what they said. Be sure to get in contract the final payment on pass of inspection or they will not come back. Even after the inspector said there needed to be extra supports the glass room sunk over the years of use