Four Seasons Sunrooms
Reviews and Complaints
Windows Review
Love my Four Seasons Sunroom built by Novi MI
I have a four seasons sunroom and I love it. The experience was fabulous.
It is like no other room in my home and brings great joy to us all.
I am pissed hearing so many complaints. It is the individual contractor you should complain about.
And don't complain if he didn't build your room that's like complaining to birmingham kfc that the chix was dry at the novi kfc store and expecting them to give you a replacement piece for free - what?
and people shouldn't be able to leave these negative things anonymously. how can anything be resolved this way
Water damage in the knee wall of my sunroom
I have had a terrible experience trying to work with the local and corporate Four Seasons Sunroom representatives. I contacted the owner of the Novi, Michigan store to try to get assistance on repairing the knee wall in my sunroom. The main corner brace of the knee wall has rotted away due to a hidden water leakage inside the wall behind the drywall. This occurred due to the seal on the outside frame cracking and leaking. When the seal failed, water leaked into the wall and destroyed the studs in the wall. This is causing the entire room to shift downward toward the main corner brace. It also appears black mold is covering the entire corner and along half of the wall in both directions.
I have repeatedly tried to call the owner of the Novi, Michigan store to try to get his commitment to help me replace the wall. I am not getting any commitment from him to help me with my repairs.
I then took my complaint to the Corporate Customer Affairs department. It took them four business days to return my call. After explaining the entire history of the problems that are occurring, I was assured that the problem would be looked into by their representative. I was also assured that I would hear back from their representative in a day or so. After a week of not receiving a call back from the corporate office representative, I called them again only to be sent to their voice mail.
It is apparent to me that the Four Seasons Sunroom Company does not believe in satisfying the customer’s need. They have not made any effort to fix the structural problems that occurred due to the failure of their product.
Chopped up job, delays, no communications.. constant excuses.. wrong designs..
Four Seasons of Houston bailed on construction agreement
We contracted with Four Seasons of Houston to replace the leaking roof of our sunroom. After signing the "Custom Remodeling & Improvement Agreement" and giving the representative two checks totaling more than $8,000, we waited to be put on the schedule.
After a month, I called and was told that the rep who'd visited our home was no longer with the company, but that our file would be reviewed and I'd get a call. No call, of course. I called and left a message. No call back.
I stopped payment on the checks, fortunately. Yesterday, I drove past their showroom. Totally closed down and empty.
So really, no harm, no foul, other than loss of time. But at least the Houston office is MIA.
Four Seasons Sunrooms - Phone Calls Review
Do not contact them! I did not end up purchasing a room with them (because they are much more expensive than their competitors) but went with another company.
However, four seasons will harass me on a near daily basis with up to 5 phone calls a day.
I ask, I beg, I demand to be taken off of their call list and yet they still harass me! Save yourself and do not contact them unless you enjoy telemarketing phone calls all day everyday.
Four Seasons does not stand behind their products or their contractors
FOUR SEASONS RIPPOFF
I RECENTLY HAD A FOURSEASONS SALES MAN IN MY HOUSE TO EDUCATE ME ABOUT SUNROOMS.HE WAS LATE.HE SAID THEY DIDNT HAVE MY CORRECT ADDRESS,AFTER 1 HR OF PUTTING OTHER COMPANIES DOWN HE GAVE ME SOME B.S ABOUT A YEAR LONG PRICE AND THE MYSTERIOUSLY CUT THE PRICE IN HALF IF I WOULD SIGN UP TODAY.I TOLD HIM NO.HE THEN CALLED HIS OFFICE TO PUT ME ON WITH "THE OWNER".I RELUCTANTLY SPOKE WITH A SLICK SPEAKING MAN WHO SAID HE WAS INFACT THE"OWNER."ANOTHER LIE.THEY BOTH TRIED TO PESSURE ME INTO SOME KIND OF DEPOSIT.AFTER I GAVE THE PHONE BACK I HEARD THE "OWNER"TELL THE SALES MAN TO GET THE H--- OUT OF THIS LOSERS HOUSE.DONT DEAL WITH THIS COMPANY EVER!!!!!!!
Ordered windows in April 2013 they were all the wrong size still waiting for windows nine months later
Stalking and Harassment
Four Seasons Sunrooms has constantly stalked and harassed my family and I for over a month now
They refuse to take our name off their little call-list and call every hour, every day and we have asked them to please remove our name as we certainly are not interested in any of their services
We now are in the process of taking legal action against these crooks
We cannot understand why they choose to operate without any ethics, integrity, respect or without any consideration for other people.
If you happen to be in the market for a sunroom we would strongly recommend that you stay away from this company
Windows clouded up. Failure to honor lifetime guarantee. MISLEADING guarantee.
Purchased a 4 seasons greenhouse and within 2 years the windows started getting cloudy. The Holbrook headquarters referred me to the installer who referred me back to Holbrook.
After 7 years they advised me it would be 18,000 to replace the lifetime guaranteed windows because it is pro rated. STAY AWAY. The company does not stand behind the product. We also had Mario come for an evaluation.
He looked at the windows and said these were not from 4 seasons. Mario said this would never happen to a 4 Seasons window.
I then showed him the white stamp in the corner of each window of the green house. He had his Sales manager call me with an $18,000 proposal which represents the pro rated lifetime guarantee.
Life time warranty false lie
Four SEASON sunroom!!!!
The Salesman lied and offered predatory financing options
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Verified Reviewer | Fairfield, New JerseyScam Artists!
I met with a salesperson from Four Seasons in Long Island, NY. His name was Mario **. I needed to get an estimate to replace the glass in my existing Four Seasons sunroom. He measured everything and after his demonstration, he wrote the estimate for me. It was $19,200 just for the glass! It is not a big sunroom. I told him I would need a copy of the estimate to show my brothers, who also owns the house with me. He said he can't give me the estimate. Then he said if I give him $200 cash, he would! I said I could give him a credit card and he could call it in to the office. He said they don't take credit cards at the office for estimates. Then he told me to mail him a check to his house and make it out to cash! He later sent me a text with his home address and called two times to see if I mailed out the check, which I did.
It has been 2 weeks and I have not received my estimate. He also said the estimate would include fixing the vents at the top of the sunroom. It wasn't on the estimate. I mentioned that and he said he forgot and then opened the 3-part estimate and wrote it only on the 3rd part! He is the most dishonest salesperson I have ever met! It get even better. A week after my sales call, someone from Four Seasons called to ask how the sales call went. I told them what happened and they told me that I was pulling a joke on them. Once I convinced them, they said they will have a manager call me within minutes. No one called. So now I am writing this wonderful review so no one else gets hurt like I did.
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couldn't have said it better