Four Seasons Sunrooms Reviews

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Four Seasons Sunrooms Installation Review

Four seasons in winchester va. Is just as bad . sub contractors not paid jobs not complete.late start time .worst SOBS. Ive Dealt with .mike Gordon.Joe Henley aka crooks
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ID
#639447 Review #639447 is a subjective opinion of poster.
Location
Bentonville, Virginia
Service
Four Seasons Sunrooms Installation
Reason of review
Order processing issue

Fogged Glass on all radius portion

One by one the curved glass failed. Now even the door is fogged and cloudy. The repair estimate was crazy high, and noticed the Wendy's stores that had them are taking them out. I will move forward with new construction on a closed porch with lots of windows and skylights, and will never spend another dollar with four seasons. My glass began to leak at seven years , and the dealer acts like it's no big deal. I will take the time to wave off others and try to save them the frustration of paying big money, only to watch it turn into Junk. Be warned, the labor to remove and replace is on You and they are Very pricey. Sign me "Lived and Learned"
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ID
#630490 Review #630490 is a subjective opinion of poster.
Location
Roanoke, Virginia
Reason of review
Bad quality
Loss
$1000
Preferred solution
Full refund

Love my Sunroom

This site is ridiculous and unfair. I had Four Seasons Sunrooms in Dallas build me a sunroom in 2004, I had an enjoyable experience and loved my sunroom that I had them build me another one off my bedroom. They finished it last year. I read some of the complaints on this site, most of them are of installation issues and not the product. My understanding is that they are all dealers/franchises, blame them and not the product. Instead of reading these types of web site, do your home work and check Better Business Bureau Ratings, at least you will see the ratings, the response from the company and not one side of the story.
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1 comment
#1090249

Wrong! BBB is where VERY few go and rate and you DO NOT get the full story.

BBB is useless. This site has way more info and details.

ID
#601822 Review #601822 is a subjective opinion of poster.
Location
Arlington, Texas
Service
Four Seasons Sunrooms Installation
Pros
  • Product and the service
Reason of review
Good customer service

Glass Roof Review

Went to the Middleton,ma location. My glass roof has never stopped leaking since it's been installed. The guys "fixing" it have no clue what they're doing and ask my husband how to fix it. What a nightmare. And it's nice for spring and fall. Winter and summer it's uncomfortable. I get frost inside all winter
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ID
#592594 Review #592594 is a subjective opinion of poster.
Location
Peabody, Massachusetts
Reason of review
Bad quality
We built a passive-solar home in 1987 with a 30 foot Four Seasons curved metal solar room across the front. We loved it until it lost its seal. The windows fogged up and filled up with water on the inside. Thank goodness it was still under warranty, but we had to pay...
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ID
#591022 Review #591022 is a subjective opinion of poster.
Location
Ellerbe, North Carolina
Pros
  • Style of solar room
Cons
  • Product quality
Reason of review
Warranty issue
Bob G is obnoxious. Talked me out if the french doors I wanted. Then when the handle feel off the door he called stating " a person will be out there tomorrow to fix it" I arraged my schedule since (yes I WORK) to meet this time frame. The next morning due to a their...
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1 comment
#948025

Four Seasons Sunrooms make "CERTIFIABLE GARBAGE".

ID
#585930 Review #585930 is a subjective opinion of poster.
Location
Raleigh, North Carolina
Reason of review
Poor customer service
New Reviewer

Four seasons sunroom - not satisfied

We (my family) bought, lets say, semi-product from Four Seasons Sunrooms company for big price (23.000 €) and got a lot of troubles because of termal bridges at aluminium frame in inner side. We had a lot of conversations with representative in Slovenia, but they are not able to solve the problem with condensation, condensed water made a lot of damage on wooden parts inside. Because of incompetent representative and his specialists for setting-up, i put things in my hands and i solved problem with condensation because of thermal bridges. (If Four Seasons Sunrooms company wants to know, how i solved the problem, it will cost them 3000 euros :) ). My opinion about this semi-product (semi because i was forced to solve the problem and finished their job and we finally got what we ordered and payed (much)): maybe their sunroom is good for Arizona, but for Alpine country, like Slovenia, is definetly not. They can have best glass, but they have worst aluminium frame (or just we got that kind of frame - anyway, it is not suitable for cold winters). Best regards from Iztok, Slovenia.
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1 comment
#948023

Hello Iztok in Slovenia,

I just read your comments regarding your sunroom. I am in Canada and I am having the same problems that you have with the aluminum framing of my sunroom.

I think I have a solution and I also think it's the same as yours but I'm not sure how to implement it.

I don't want to go into the solution here because I would not want to help those b---t--ds at Four Seasons. If you are interested in comparing notes, please e-mail me at "ivan_hoff@***.com".

Thanks for your time, hope to hear from you.

ID
#580813 Review #580813 is a subjective opinion of poster.
Location
Ljubljana, Ljubljana Urban Commune
Cons
  • Thermal bridges
Reason of review
Bad quality
Loss
$3000

Customer Service does NOT EXIST!

Sales rep misrepresented life time guarantee on everything. Also promised upgrades never got. Numerous problems with water leaks at roof and electric in floor. Took two months longer than promised. Door to outside would not open and was told not covered. Now it will not open again. Left 6 messages for Volusia (Eddie) office. Will not return calls. Left 2 messages with home office consumer affairs (Michele). Will not return calls. Spoke to Dave (Eddie's son) in Orlando office who said he or Eddie would call. Have not heard from them. Same with Lakeland office. HORRIBLE, UNBELIEVABLE BUSINESS MODEL PRACTICES! MISREPRESENTATION!
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ID
#576658 Review #576658 is a subjective opinion of poster.
Location
Oviedo, Florida
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
New Reviewer
Who do I turn to when the contractors no longer exist? 6/2007 room built, 12/24/07 leaking, replaced flashing. My wall inside my home wet; oddly 12/24/14 7 years to the day leaking. Where my home roof ends and the sunroom begins is the problem. I do believe my once...
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1 comment
#921663

Maybe you can put a claim in to your house insurance?

ID
#575020 Review #575020 is a subjective opinion of poster.
Location
Woodbridge, New Jersey
Reason of review
Bad quality
This is not wholly a complaint so bear with me - with reservations I do recommend the product. I bought a 20' x 9' Four Seasons sunroom extension with the beautiful curved glass, triple-glazing and laminated pine beams in 1990 - at that time they gave a five year...
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3 comments
#1615951

The average life of an IG (insualted glass unit) is roughly 10 years. If this was installed in 1990 you got extremely lucky.

You should be on your third replacement by now depending on where you live.

I’ve installed dozens of these rooms by this manufacturer and I absolutely do not recommend them. But I just wanted to say as a glazier for 20 years your issue with the IG units is not fair.

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ID
#568579 Review #568579 is a subjective opinion of poster.
Location
Toronto, Ontario
Service
Four Seasons Sunrooms Installation
Reason of review
Damaged or defective
New Reviewer

Abandon job, took half payment, cut roof. water damages everywhere for 6 months.. never start job for 5 months, then abandon job

Ken Biddle of Four season sunrooms FLORIDA, contracted my job, with professionalism and promises.. in March 2014, took half payment, constant excuses to start job, back and forth , until May 2014 someone came to cut my roof off, then rain and rain and damages and damages, and more excuses, to come cover my roof .. and to continue job, no one showed up.. and in JULY 2014, job abandon and KEN too everyones money and ran.. left me stranded.. THEY are crooks and doesnt not complete or did anything they claim they would do.. I am in the process of filing claims with the dept of professional regulations , better business bureau and a lay suit.
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2 comments
#906011

We are a Four Seasons dealer in SC and have had nothing but positive interactions with Ken Biddle, and with Four Seasons as a whole. We would recommend Four Seasons to anyone.

#903788

This guy is now a regional manager for Four Seasons Sunrooms. Go figure!

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ID
#557273 Review #557273 is a subjective opinion of poster.
Location
Saint Petersburg, Florida
Cons
  • Very fustrating and deceitful
Reason of review
NEVER FINISH JOB, TOOK MONEY
Loss
$27000
Preferred solution
Full refund

Windows Review

Just had two salesmen come over to give me an estimate for windows, the worst 2+ hours of my life. Had to sit through a long winded sales pitch when all I wanted was a price. Anybody who has to work that hard to tell me what a superior product they make, makes me a little skeptical. Way, way overpriced.
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ID
#554637 Review #554637 is a subjective opinion of poster.
Location
Holbrook, New York
In September of 2014, my wife and I decided we would seek out quotes for a sunroom to add to our house. After two weeks of interviewing potential contractors, we decided Four Seasons Sunrooms did not meet our needs. We contacted the comany here in Raleigh, NC and...
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1 comment
#1037346

I have an older sunroom in the home I just purchased. I have called for the past 4 days to try and have someone look at it to fix any broken panels and to get it in shape.

Communication is impossible but if you ever do get a person on the line they usually get the information all wrong. They finally got someone from my area on the line.

They made it clear they won't come look at it unless I pay $500.00 upfront.

ID
#537955 Review #537955 is a subjective opinion of poster.
Location
Raleigh, North Carolina
Their expertise seems to be limited to their glass. The three cranks on my three windows were hardly used and had to be replaced. The metals are very weak for the weight of the window. They also have a plastic roller which shears off. Cranks broke down in multiple...
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1 comment
#1950109

so where did you get the replacements if you don't mind

ID
#521615 Review #521615 is a subjective opinion of poster.
Loss
$195
Do not contact them! I did not end up purchasing a room with them (because they are much more expensive than their competitors) but went with another company. However, four seasons will harass me on a near daily basis with up to 5 phone calls a day. I ask, I beg, I...
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3 comments
#868041

I do not think this is fair. In the case of the NOVI MI four seasons negative reference, it is misrepresented negative press.

Novi did not build that sunroom.

The homeowner's original site work was also done by others, not by the Four Seasons that did construct the room. Finally, the homeowner did not have a contract with Novi for the repairs mentioned yet none of this information is mentioned leaving reader to assume erroneous information.

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ID
#514878 Review #514878 is a subjective opinion of poster.